CompTIA A+ Certification (Exam 220-1001)

CompTIA A+ ce

ARMY IGNITED CRITERIA

Course Overview 

A+ Certification is the computer industry recognized credential that certifies the competency of PC Service 
Specialists. It is sponsored by CompTIA - the Computing Technology Industry Association, and tests are 
administered by Pearson VUE. This certification program is backed by over 50 Major computer hardware and 
software manufacturers, vendors, distributors, resellers, and publications. Certification provides a wealth of benefits 
to any person seeking a job in the computer industry! Your successful computer career can start with this one course, 
or it can serve as proof of your computer hardware and operating system knowledge as a professional already in your 
field.

Chapter 01 - IT Professional Soft Skills 

• IT Professional Soft Skills
• Troubleshooting and Problem Identification
• Troubleshooting Steps, Problem Analysis and Potential Causes
• Documentation Resources, Communication and Professionalism
• Demo - IT Professional Soft Skills

Chapter 02 - Safety for You and Computer Components 

• Safety for You and Computer Components
• Common IT Tools, Electrostatic Discharge
• Handling Components, Personal Safety
• High Voltage, Ergonomics, Environmental Waste
• Demo - Safety for You and Computer Components

Chapter 03 - System Component Overview 

• System Component Overview
• Processors and CPUs, Power Supplies
• Storage Devices, Adapter Cards, BIOS/CMOS, Chips
• Input and Output Devices, Ports, Demo - System Component

Chapter 04 - Understanding Motherboards 

• Understanding Motherboards
• Motherboard Chipsets, Front and Side Panels
• Cache Memory, RAM Slots, BIOS Chip
• Expansion Slots, Connectors and Ports
• Demo - Understanding Motherboards

Chapter 05 - Understanding Processors 

• Understanding Processors
• Data Bus, Architecture, Chip Packaging
• Processor Sockets, Intel and Non-Intel Chips
• Additional Core Processors, Installing a Processor
• Demo - Performing Installation of a Processor

Chapter 06 - Understanding Types of Memory 

• Understanding Types of Memory
• Understanding Types of Memory - RAM
• Understanding Types of Memory - ROM
• Error Checking Memory, Single- and Double-sided Memory
• Installing and Upgrading Memory, Demo - Understanding Types of Memory

Chapter 07 - Understanding BIOS and CMOS 

• Understanding BIOS and CMOS
• BIOS and Upgrades, Understanding (CMOS)
• Hard Drives, Optical Drives, RAM Memory
• Speeds and Ports, Advanced Settings
• Demo - BIOS and CMOS

Chapter 08 - Hard Drives and Storage Devices 

• Hard Drives and Storage Devices, Hard Disks, IDE Devices
• Demo - Installing IDE Devices
• Small Computer System Interface, Removable Storage
• Demo - Hard Drives and Storage Devices

Chapter 09 - Power Supplies and Voltage 

• Power Supplies and Voltage
• Power Supplies, Power Supply Uses
• Power Consumption, Power Connections
• Demo - Power Supplies and Voltage

Chapter 10 - Ports, Cables, and Connectors 

• Ports, Cables, and Connectors, Cables, Ribbon Cables
• Coaxial Cables, Twisted Pair, Fiber
• Cable Orientation and Cable Types
• Male and Female Connections, DB-15, RJ-11, RJ-45
• Universal Serial Bus (USB) Connections
• Type-A, Type-B, Mini-B, External Cables
• Types of Adapters and Converters, VGA, DVI Cables
• HDMI Cables, Audio Cables, USB Cables and Thunderbolt USB
• Computer Power Cords, Demo - Ports, Cables, and Connectors Hardware

Chapter 11 - Input and Output Devices 

• Input and Output Devices, Video Adapters
• Video Standards, Video Card Features, Video Connectors
• Installing Video Cards, Types of Displays
• Display Features, Multiple Displays, Troubleshooting Displays
• Soundcards, Demo - Input and Output Devices

Chapter 12 - Managing Printers 

• Managing Printers, Types of Printers, Laser Printers
• Inkjet Printers, Dot Matrix Printers, Multifunction Printers
• Cloud-based Printers, Thermal Printers
• Printer Parts, Printer Connections, Installing Printers
• Printer Troubleshooting, Demo - Printer Install, Demo - Managing Printers

Chapter 13 - Mobile Devices, Multimedia, and Laptop Computers 

• Mobile Devices, Multimedia, and Laptop Computers
• Laptop Components, Demo - Five Laptops, Laptop Operations
• Battery Types, Battery Handling, Improving Battery Performance
• Standby and Sleep Modes, AC Adapters
• LCD Panel Displays, Keyboards and Keys, Troubleshooting Laptops
• Demo - Mobile Devices, Multimedia, and Laptop Computers
• Demo - Mobile Device Maintenance

Chapter 14 - Preventive Maintenance 

• Preventive Maintenance, Preventive Tasks
• Preventive Maintenance Tools - Outside
• Preventive Maintenance Tools - Inside
• Common Issues, Demo - Preventive Maintenance Hardware

Chapter 15 - Troubleshooting Procedures 

• Troubleshooting Procedures, Common Screws
• Software Tools, Troubleshooting, What to Look for
• Audible Codes, Visible Codes, What to Look for - Drives and Processors
• What to Look for - External Parts
• Demo - Troubleshooting Procedures

Chapter 16 - Operating Systems 

• Operating Systems, Big 3 - Windows, Linux, and Mac
• Applications, Windows Versions, Windows 10 Overview
• Demo - Windows 10, Linux, Mac, Installation
• Operating System Versions, Paging Memory
• Choosing a Filesystem, The Registry, Tools and Configuration Utilities
• Demo - Control Panel, Security and Maintenance
• Windows Security, System, Power Options
• Storage Spaces, Computer Drives, Configuration
• Remote Assistance, Demo - Remote Assistance
• Files, Installation and Upgrades for Windows
• Demo - Operating Systems Command Prompt
• Demo - Operating Systems Administrative Tools
• Demo - Operating Systems Migration
• Demo - Operating Systems Configurations

Chapter 17 - Managing Files 

• Managing Files, Miscellaneous Files
• Common Executable File Extensions
• Common Application File Extensions
• Common Compression File Extensions
• Common System File Extensions
• Graphic File Extensions, Questions
• File Attributes, Encryption, Setting Attributes
• Command Prompts, Demo - Managing Files

Chapter 18 - Applications Utility, Troubleshooting, and Optimization 

• Applications Utility, Troubleshooting, and Optimization
• Installing, Removing, and Repairing Applications
• Windows Compatibility Modes, Optimizing the Windows Environment
• Performance Monitors, Virtual Memory
• Troubleshooting Utilities, System Configuration Utility
• Computer Management, Error Codes, Demo - Applications Utility
• Demo - Troubleshooting Utility, Demo - Optimization

Chapter 19 - Configuring Device Drivers 

• Configuring Device Drivers, Changing Device Settings
• Updating Drivers, Removing Device Drivers
• Plug-and-Play Devices, Device Failure, Demo - Configuring Drivers

Chapter 20 - Networking and Wireless Connections 

• Networking and Wireless Connections
• Peer-to-Peer, Server Networks, Topology
• Bus, Star, Ring, Network Protocols, Networking Devices
• Ways to Network a Computer, Wireless Communications
• Securing Routers, Installing a Network Adapter
• Troubleshooting Networks
• Demo - Networking and Wireless Connections

Chapter 21 - Recovering Systems and Disaster Recovery 

• Recovering Systems and Disaster Recovery
• Disaster Recovery, Booting into Safe Mode
• Emergency Repair, Backup and Restore
• Recovery Methods, Preventive Maintenance
• Demo - Recovering Systems

Chapter 22 - Cloud Computing 

• Cloud Computing, Overview, Benefits and Risks
• Deployment Models, Cloud Characteristics
• Planning, Cloud Computing Technologies
• Architecture, Infrastructure, Cloud Models
• Virtualization, Security, Demo - Cloud Storage

Chapter 23 - Security Fundamentals 

• Security Fundamentals, Types of Attackers, Types of Attacks
• Malware, Physical Security, Authentication
• Multifactor Authentication, Data Protection
• Data Backups, Prevention Methods, Security Controls
• System Hardening, Demo - Security Fundamentals