Virtual - Can be taken from Any Location, Any Time according to Your Schedule
COST:
Contact Learn@AristaLearn.com for $
TESTING VOUCHER or CERTIFICATE OF COMPLETION?
Exam Voucher
COURSE MATERIALS INCLUDE:
Access to on-line Learning Portal
Videos, training content, examples, quizzes, labs, and all items needed to learn the material and successfully pass this course!
HOW TO ENROLL:
Email Learn@AristaLearn for a Quote and Detailed Upload instructions
Course Overview
This course will teach students how to be Strategic, Master Problem Solvers.
LEARNING OBJECTIVES
Participants will gain practical skills to:
Identify the correct key issues in any problem situation and decide on an accurate problem solving strategy
Determine the correct problem statement of a situation that is deviating from its standard to identify the accurate starting point
Determine both the Technical and Root Causes of a problem to arrive at the most appropriate solution
Find the most appropriate and innovative solution for a root cause or a seemingly unsolvable problem situation
Identify the hidden risks in a plan/decision/action and develop both avoiding and contingents actions as part of a mitigation plan
WHO SHOULD ATTEND
This Operational Problem Solving & Decision Making course is appropriate for individuals who:
Are in Management, Supervision and Team Lead roles
Are Project Management Professionals actively involved in executing project deliverables
Are enrolled in Leadership Development programs
Are interested in acquiring a professional certificate as a Professional Problem Solver (IPPS™)
PREREQUISITES
There are no prerequisites.
Course is available to any individual that would like to further their abilities in how to make decisions and solve incidents/problems in challenging incident and problem situations to arrive at the correct answer “first time every time”.
WHAT YOU WILL LEARN
Core Issue Analysis, Root Cause Analysis, Solution Finding and Risk Analysis
Cross-silo collaboration, virtual collaboration, influencing and negotiation skills, Interrogative questioning skills, Stakeholder engagement and alignment, Effective management of Subject Matter Expert information sources.
LIVE COACHING FROM WORLD-RENOWNED EXPERT, DR. MATT FOURIE
Students enrolled in this course will also receive three (3) hours of personal coaching / mentoring, via Zoom, with Dr. Matt Fourie.
You can use the three hours in 1 or 2 sessions; you can go over the course material, or you can bring active, current problems to be solved and get personal coaching on how to solve the problem and / or lead your team to the best successful conclusion.
MATERIALS
You will receive the course e-workbook in Critical Thinking Skills and a set of Process Question Cards to use in meetings and with teams and individuals.
Additionally you will receive a set of Virtual Collaboration Electronic Excel worksheets and the Chuck Kepner and Matt Fourie e-book called Thinking Beyond the Ordinary.
QUALIFICATION EXAMINATION
On successful completion of this workshop you would be eligible to take the Institute for Professional Problem Solvers (IPPS) exam to earn the Foundation Problem Solver (FPS) certification and qualification.
This certificate would be the entrance requirement for taking the Practitioner Problem Solver (PPS) and Master Problem Solver (MPS) qualifications.