Introduction to HR Concepts Certificate

Associate Professional in Human Resources (aPHR)

ARMY IGNITED CRITERIA

Course Overview

This course teaches students about attracting and retaining employees, recruiting, selection and orientation, training and development, performance appraisal, legal environment of HRM, motivating employees, contemporary motivation theory, motivation techniques, and teams and teamwork.

Lesson 01 - Human Resources Assistant Introduction

• Human Resources Assistant Introduction 
• Human Resources Assistant 
• Potential Careers, Employment Outlook 
• Lesson 01 Review 

Lesson 02 - Attracting and Retaining Employees 

• Attracting and Retaining Employees 
• HRM Overview, HR Planning 
• Forecasting Demand, Forecasting Supply 
• Matching, Cultural Diversity 
• Demo - Diversity Survey 
• Lesson 02 Review 

Lesson 03 - Recruiting, Selection and Orientation

• Recruiting, Selection and Orientation, Job Analysis
• Human Resources Assistant Job Responsibilities
• Demo – Application, Demo - Bad Resume
• Demo - Good Resume, Demo - Cover Letter
• Recruiting, External Recruiting
• External Recruiting Advantages
• External Recruiting Disadvantages
• Internal Recruiting Advantages
• Internal Recruiting Disadvantages
• Selection, Gathering Information
• Employment Tests, Interviews
• Typical Interview Questions
• References, Orientation
• Demo - Form I-9, Demo - Form W-9 
• Demo - Form W-4, Demo - Form 1095-B 
• Compensation and Benefits 
• Compensation Decisions, Compensation Types 
• Wage Level, Wage Structure 
• Individual Wage Specifics, Comparable Worth 
• Lesson 03 Review 

Lesson 05 - Performance Appraisal 

• Performance Appraisal 
• Objective and Subjective Methods 
• Sample Rating Scale, Common Techniques 
• Demo – Appraisal, Performance Feedback 
• Lesson 05 Review 

Lesson 06 - Legal Environment of HRM 

• Legal Environment of HRM 
• National Labor Relations Act 
• Labor-Management Relations Act 
• Fair Labor Standards Act, Child Labor 
• Tip Credit and Enforcement 
• FLSA Additional Information 
• Equal Pay Act, Civil Rights Act 
• Age Discrimination in Employment Act 
• Occupational Safety and Health Act 
• Employment Retirement Income Security Act 
• Affirmative Action, Americans with Disabilities Act 
• Lesson 06 Review

Lesson 07 - Motivating Employees 

• Motivating Employees, Motivation 
• History, Soldiering, Scientific 
• Hawthorne, Maslow, Physiological Needs 
• Safety Needs, Social Needs, Esteem Needs 
• Maslow's Hierarchy of Needs 
• Maslow’s New Pyramid, Herzberg 
• Motivation-Hygiene Theory 
• Motivation and Hygiene Factors 
• Using the Motivation-Hygiene Theory 
• Theory X and Theory Y, Theory X Assumptions 
• Theory Y Assumptions, Theory Z 
• Type J Firm Characteristics, Type A Firm Characteristics 
• Type Z Firm Characteristics, Reinforcement 
• Lesson 07 Review

Lesson 08 - Contemporary Motivation Theory

• Contemporary Motivation Theory 
• Weakness of Maslow and Herzberg’s Theories 
• Equity Theory, Expectancy Theory, Goal Setting Theory 
• Lesson 08 Review 

Lesson 09 - Motivation Techniques 

• Motivation Techniques 
• Management by Objectives 
• Step 1, Step 2, Step 3, Step 4 and Step 5
• Job Enrichment, Job Enlargement, Job Redesign 
• Behavior Modification, 3 Step Process 
• Flextime Schedule, Flextime
• Part-Time, Job Sharing, Telecommuting 
• Telecommuting Employee Disadvantages 
• Empowerment, Employee Ownership 
• Lesson 09 Review 

Lesson 10 - Teams and Teamwork 

• Teams and Teamwork, What is a Team?
• Problem Solving Teams 
• Self Managed Work Teams, Cross Functional Teams 
• Virtual Teams, Stages of Development 
• Forming, Storming, Norming, Performing 
• Adjourning, Roles Within 
• Team Cohesiveness, Team Conflict 
• Benefits and Limitations 
• Lesson 10 Review 
• Course Closure