Introduction to IT Root Cause Analysis

Welcome to ITRCA

In this introductory video to IT Root Cause Analysis (itRCA™), Dr. Matt Fourie, Founder of Thinking Dimensions Global, opens with some basic theories as well as introducing some of the processes that will be explored further.

Here, at your fingertips, you'll be led personally by world renown Dr. Matt Fourie and two of his colleagues, Andrew Sauter and Juan Fourie, who are also distinguished, master facilitators of the KEPNERandFOURIE™ Advanced Problem Solving methods.  

Dr. Matt Fourie is usually booked one full year in advance.  But in this eLearning Campus, you have access to him, 24x7. Making the decision to take this course and study these methods proves you are already a great thinker and decision-maker... You are on your way now to mastery!  

Here's what you get with this course:

This is an all-in-one Advanced Problem Solving eLearning Campus and in addition to being able to soak in the lessons, sage advice and advanced techniques of Dr. Matt Fourie, Juan Fourie, and Andrew Sauter, you also receive:

• KEPNERandFOURIE™ Executive Book [Mailed to you]
  
• KEPNERandFOURIE™ Question Cards [Mailed to you]
  
• Excel templates for each Thinking / Decision-Making Process
  
• Case Studies to practice with and use with your team
  
• Process Flow Diagrams
  
• Question Card PDFs
  
• Forum - Ask questions and make comments for other students to collaborate with, or for just you and your team as you go thru each module
  
• Industry eBooks and Blogs - (In the Tools and Templates Tab), Site Navigation bar
  
  

Here's to you and new found abilities to solve more complex problems than you ever thought possible!

Check out these Testimonials Before You Begin!!